Frequently asked questions
What is the $99 Administration pack?
A one-off pack for incorporated associations, incorporated clubs and NFPs: jurisdiction-matched rules/constitution drafts (official Model Rules where they exist; SA uses example rules), AGM and committee templates, registers, core policies, and an annual compliance checklist. You review and lodge. Not legal advice; not for small business or companies limited by guarantee. Buy securely — $99 (incl. GST)
What is Plain Desk?
Plain Desk is plain-English desk help for Australian clubs, associations and not-for-profits — grants, admin and research. It is a product of ServeStack, a business of The Gatsby Project Pty Ltd (ABN 96 656 766 924), a Western Australian business.
Who is it for?
Incorporated associations, clubs, progress associations and other not-for-profits that need clear help with paperwork — not a call centre or a big-city agency brochure.
What does the $99/year grant research plan include?
For $99 AUD for one year you get access to Plain Desk grant research. We research suitable grants from the information you provide (federal, state/territory, local and other bodies). We can also help draft applications against funder criteria. You review and submit. We don’t invent facts or promise awards.
Do you guarantee we’ll get the grant?
No. Grants are competitive and funders decide. We match, draft and organise the paperwork carefully. Outcomes are never promised.
Who lodges the application?
You do. We prepare drafts and packs; you review, approve and submit to the funder (or ask us to lodge only where your engagement says so and the funder allows).
How does the homepage ask box work?
Type what you need in plain English. You’ll get an on-page scope reply straight away. If you leave an email, we send that scoped reply from hello@plaindesk.com.au. Further engagement is reviewed before anything more goes out.
Is there a customer login?
Yes. On onboarding you choose a password. Then use plaindesk.com.au/login.html to update your organisation details. If you already saved details without a password, create one here with the same email.
What about admin and other research?
Those are scoped separately: association paperwork and AGM packs, and plain-English research briefs. Use the ask box or email hello@ and we’ll say if we can take it on.
Where do you cover?
We’re based in Western Australia and research grants Australia-wide — federal, state/territory, local government and other grant bodies.
How do I get started?
Use the ask box on the homepage, email hello@plaindesk.com.au, or subscribe to grant research ($99/year) and complete onboarding after payment.
Still stuck? Email hello@plaindesk.com.au. See also our privacy notice and website terms.